Terms & Conditions

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Terms & Conditions


1. INTRODUCTION

1.1 Please read these terms and conditions carefully before using the website operated by Angram Ltd (Company number 3230525; VAT Number GB 660 3081 63) ('we' or 'us'). In particular, we draw your attention to clauses 11 (Applicability of online information) and 15(Liability). By ticking the 'I Accept' box prior to entering Angram Online you agree to be legally bound by these terms and conditions.

1.2 Without prejudice to the above, by using or accessing Angram Online you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to Angram Online.

1.3 If you do not wish to be bound by these terms and conditions then you may not use Angram Online.

2 NATURE OF ANGRAM ONLINE

2.1 Angram Online is a place for you to select and order. Angram Ltd.'s products (the 'Products'). Angram Online describes the Products in more detail.

2.2 Please note that the contents of Angram Online are aimed at users aged 19 and above, and you must be over 18 years to purchase the Products, using the payment method displayed on Angram Online.

3 BUYING PRODUCTS ON ANGRAM ONLINE

3.1 To order a Product you will need to follow the ordering procedures set out on our order page. Details of our prices for the Products, and the procedures for payment and delivery are displayed on Angram Online.

3.2 Any times or dates stated on Angram Online for delivery are estimates only. We will use all reasonable efforts to deliver Products within the time specified, but we do not accept liability for any failure within that time.

3.3 You must pay by credit or debit card at the time of order. The price of any Product is the price in force at the date and time of your order. We may change the price of any Product before you place an order. We will endeavour to fulfil the order by the date (s) set out in the e mail confirmation.

3.4 We are entitled to refuse any order placed by you. If your order is accepted we will confirm acceptance to you by e mail (Confirmation) to the e mail address you have given us on ordering.

3.5 You undertake that all details you provide to us for the purpose of purchasing Products which may be offered by us on Angram Online will be correct, that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any ordered Products.


4 DELIVERY

4.1 All deliveries will be made by carrier the next working day i.e. order Tuesday - delivery Wednesday, order Friday - delivery Monday.

4.2 To Guarantee next working day delivery the order must be confirmed prior to 14.30 GMT and is subject to stock availability.

4.3 Delivery charges are calculated on the total consignment weight and any special delivery requirements - for example, timed deliveries.

4.4 Delivery charges will not be applied to any additional deliveries made where the whole of the order is not available at the time of ordering.

4.5 You must be available to accept the delivery and must sign the carrier delivery note.

5 RETURNS

5.1 You may return any Products you have purchased within 7 working days of delivery for any reason. To do so you must notify us in writing within those 7 working days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within 30 days. You must arrange for and pay the costs of returning the Products to us at your risk. While in your possession, you must keep any Products you intend to return to us in good condition.

5.2 We will, at our option, deliver to you a replacement Product or refund to you the price paid if:

5.2.1 the Product delivered is not what you ordered (including any replacement Products), or does not correspond with its description;

5.2.2 the Product delivered is not satisfactory quality;

5.3 Products will not be accepted for return without our prior agreement. All returns must clearly show our Returns Authorisation Number on the outside of the package and our delivery note number against which the Products we supplied and (unless returned in accordance with clause 5.1) must be accompanied by details of the reason for the return

5.4 If you have any complaints you should direct them to us via e mail at sales@angramltd.com by phone +44 01423 324555 or by post to Angram Ltd, Unit 11 Becklands Close, Roecliffe, Boroughbridge. YO51 9NR.

6 WARRANTY

6.1 We will, at our discretion, repair or replace Products in which, under proper use and within 12 months (unless otherwise stated) of despatch defects appear due to faulty materials or workmanship. All products should be returned at your own risk, suitably packaged, carriage paid, with an advice note stating the original delivery note number relating to the Product in question and detailing the claimed defect.


7 MODIFICATIONS TO WEBSITE

7.1 We reserve the right to alter, suspend or discontinue any aspect of Angram Online or the content or services available through it, including your access to it. Unless explicitly stated any new features including the sale of new Products shall be subject to these terms and conditions.

8 INFORMATION YOU PROVIDE

8.1 Any information you provide to us, for example during the ordering process, shall be referred to in these terms and conditions as 'Personal Information'.

8.2 You must ensure that the Personal Information you provide is accurate and complete and that all ordering details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your Personal Information, please read clause 16.

8.3 If you would like to review or modify any part of your Personal Information then you should e mail us at sales@angramltd.com

9 SECURITY

9.1 You are solely responsible in all respects for all use of and for protecting the confidentiality of username and password that may be given to you or selected by you for use on Angram Online. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding Angram Online that comes to your attention.

10 APPLICABILITY OF ONLINE INFORMATION

10.1 Unless otherwise specified the information published on Angram Online are solely for your private, personal and non-commercial use.

10.2 Angram Online is controlled and operated by us from our offices at Angram Ltd. Unit 11 Becklands Close, Roecliffe, Boroughbridge. YO51 9NR. You assume total responsibility and Risk for your use of Angram Online and use all information contained within it.

10.3 We have used our best endeavours to ensure Angram Online complies with UK law. However we make no representations that the information on Angram Online are appropriate or available for use in locations outside the United Kingdom.

11 INTELLECTUAL PROPERTY

11.1 The contents of Angram Online are protected by international copyright laws and other intellectual property rights. The owner of these rights is Angram Ltd or other third party licensors. All product and company names and logos mentioned in Angram Online are the trade marks, service marks or trading names of their respective owners including us.

11.2 In relation to any computer software embedded in or forming part of the Products ("Integral Software") the copyright or other intellectual property rights in which are owned or licensed by us:

11.2.1 you are purchasing the Products on which such Integral Software is recorded or embedded only;

11.2.2 we do not assign or transfer any copyright or other intellectual property rights in such Integral Software all of which rights are reserved by us;
12.2.3 we hereby grant you a non-exclusive licence to use Integral Software in the form which it is embedded in or integrated into the Products for its intended purpose;
12.2.4 save to the extent permitted by law, you shall not copy, modify, adapt, merge, translate, reverse engineer, decompile, disassemble or create derivative works based on the whole or any part of such Integral Software.

12 LINKED SITES

12.1 We make no representations whatsoever about any other websites which you may access through Angram Online or which may link to Angram Online. When you access any other website you understand that it is independent from Angram Ltd and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or we master.

13 AVAILABILITY OF ANGRAM ONLINE

13.1 We will try to make Angram Online available but cannot guarantee that Angram Online will Operate continuously or without interruptions or be error free and can accept no liability for Its unavailability. You must not attempt to interfere with the proper working of Angram Online and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

14 LIABILITY

14.1 We promise that for any Product you purchase from Angram Online:
14.1.1 we have the right to sell the Product to you
14.1.2 the Product will correspond with the description we have given to you; and
14.1.3 the Product will be of satisfactory quality;

14.2 We exclude all other express or implied terms, conditions, warranties, representations or Endorsements, whatsoever with regard to the Products. Angram Online or any information Or service provided through Angram Online.

14.3 We will do our best to ensure that all materials and information published on Angram Online are accurate, but please note that all materials and information on Angram Online are provided on a 'as is' basis.

14.4 In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of Angram Online or its contents other than as a direct result of purchasing Products, we accept no liability, for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of Angram Ltd or our servants, agents or any other person.

14.5 If we are liable to you for any reason, our liability will be limited to the amount paid by you on the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence.

14.6 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use Angram Online and is compatible with Angram Online. You also understand that we cannot and do not guarantee, or warrant that any material available for downloading from Angram Online will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

14.7 The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by applicable law.

15 PRIVACY POLICY

15.1 Your privacy is important to you and so is a priority for us. Our policy is only to use the Personal Information you supply to us to enhance your Angram Online experience. You will supply Personal Information to us when you:

15.1.1 place an order
15.1.2 contact us by e mail, post or otherwise

15.2 We need your Personal Information and will use it to:

15.2.1 process and fulfil your orders
15.2.2 notify you of you order status
15.2.3 carry out internal administration and analysis

15.3 We can also use that information to enhance your visit to www.angramltd.com by:

15.3.1 telling you about new product ranges and special offers
15.3.2 informing you of changes to Angram Online

15.4 If however you would prefer us not to get in touch, please let us know by contacting us on sales@angramltd.com As part of our Private Policy, we will not sell, rent or trade your Personal Information to any other person or organisation. We may have to disclose your Personal Information to necessary third-party service providers to enable us to fulfil your order and process your payment. You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonable necessary to provide the services which are available through Angram Online by us or our sub-contractors. Your Personal Information may also be disclosed if we need to obtain professional advice or occasionally to credit reference agencies or fraud prevention registers.

15.5 By providing us with your Personal Information you consent to us (and where relevant our affiliates and trusted partners) using collecting, storing and processing) the Personal Information you provide to us as set out in this Privacy Policy. We will of course inform you of any changes to our policy and you will have the opportunity to opt out of those changes which affect you. We follow strict security procedures to ensure proper storage and careful disclosure of information in order that nothing improper happens to your Personal Information. If you require further advice about our Privacy Policy or an aspect of Angram Ltd we can be contacted via e mail at sales@angramltd.com by phone +44 1423 324555 or by post to Angram Ltd, Unit 11 Becklands Close, Roecliffe, Boroughbridge. YO51 9NR

15.6 If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business

15.7 We use cookies (defined below) on Angram Online to enhance your visit. If you do not wish to accept cookies your web-browser should be configured to notify you and/or reject cookies.

15.8 "Cookies" means a system whereby a message is given to your web browser by our web

Server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example b welcoming them by name next time they visit the same site.

16 GENERAL

16.1 We may assign or subcontract any or all of our rights and obligations under these terms and conditions at any time.

16.2 We may alter these terms and conditions from time to time and post the new version on Angram Online, following which all use of Angram Online will be governed by that version. You must check the terms and conditions on the website regularly.

16.3 These terms and conditions together with any order form and payment method instructions, if any, are the whole agreement between you and Angram Ltd. You acknowledge that you have not entered into this agreement in reliance upon any warranty or representation made by us or any other person and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in these terms and conditions, order form and payment method instructions.

16.4 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible form the other terms and conditions and shall be deemed to be deleted from them.

16.5 These terms and conditions and your use of Angram Online are governed by English law and you submit to the non-exclusive jurisdiction of the English courts.

16.6 Neither you nor Angram Ltd will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.

16.7 Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.

17 NOTICES

17.1 All notices shall be given:

17.1.1 to us via e mail at sales@angramltd.com or
17.1.2 to you at either the e mail or postal address you provide during any ordering process

Notice will be deemed received when an e mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.

19 REPLACEMENT

19.1 These terms and conditions replace all other terms and conditions previously applicable to the use of Angram Online and/or sale of the Products.

Contact us

Icon | House

Address

Angram Ltd
Thirsk Industrial Park
York Road
Thirsk
YO7 3BX

Icon | Phone

Tel

+44 1423 324 555